How to approach examination questions
ITGS command terms indicate the level of thinking skill required. At the lower level, knowledge recall and description are tested. At the application level, you must apply your knowledge by including reasons or explanation. At the highest level, in depth analysis, argument, and evaluation is required.
Command terms are also closely related to the available marks: shorter 1 or 2 mark questions use command terms including Identify and Define, while Evaluate and Discuss require a longer and more detailed answer but offer many more marks. The image above summarises everything exam question related in ITGS!
Social and Ethical Issues
ITGS looks at Social and Ethical Significance, either positive or negative on stakeholders. The impacts on stakeholders can come in a variety of ways such as economically, legally, and psychologically. Issues of social and ethical significance also raise ethical questions about systems such as 'who is responsible if someone gets injured using this?' or 'is this technology being used ethically?'.
The ITGS issues of social and ethical significance are:
Reliability and Integrity - How well a computer system works.
Security - Protecting IT systems from unauthorised users.
Privacy and Anonymity - the ability to control how data is used
Intellectual Property - refers to 'creations of the mind'. Copyright law addresses this.
Authenticity - this involves a user proving their identity to gain access to a computer system.
The Digital Divide and Equality of Access - IT has not developed at the same rate for everybody in all parts of the world. There are the 'haves' and the 'have-nots'
Surveillance - Using IT to monitor people
Globalisation and Cultural Diversity - IT has helped make the world a smaller place. It has spread news and culture all over the globe.
Policies - Rules designed to control the way people use IT.
Standards and Protocols - Technical rules that designers of hardware and software should follow.
People and Machines - this is related to the way that humans interact with IT, physically and psychologically.
Digital Citizenship - involves being a good citizen in a digital world. Using IT ethically, that doesnt harm other users or their hardware or software.